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General Information

Terms & Conditions

Our Guarantee
Our processing system in place virtually eliminates the shipment of defective products. Therefore, if any product is shipped with any defect in craftsmanship or materials they will be replaced without charge.

Please note that when working with the finest of materials there may be minor variations in color, clarity and finish.  These are part of the manufacturing process and not considered defects.

Product Dimensions & Weights
Due to the unique nature of the product, all dimensions, etch areas, capacities & weights are approximate & may vary.

Product Availability
Almar Awards strives to maintain availability of products for our customers. However please contact to confirm availability, pricing, lead time for project and details.

Production Time
Normal production time is 15-21 working days from approval of artwork.
Please contact to verify production time for each project as quantity, process options etc. determine ship dates. Ship dates are confirmed at time of order.

Artwork
To ensure the highest quality we accept only Vector art in sharp Black & white contrast in .eps or .ai.

Dies and Molds
All tools, dies and moulds remain the property of Almar and do not leave the factory. Inactive tools, dies and moulds may be disposed of without notice.

Overruns & Underruns
We reserve the right to ship and Invoice quantities up to 5% over or under the quantity ordered.

Damages
All product is inspected and expertly packaged for shipping.  However if damages occur please contact the shipping company directly for damage claims.

Payment Terms
Payment with order unless otherwise stipulated by Almar.

Shipping
USA Champlain, NY.

Trademark & Promotion
All designs submitted to Almar are deemed to be in full compliance with all existing laws of copyright, trademark, patent registration and privacy regulations at time of submission. The customer in presenting designs to  Almar accepts full responsibility for all these issues and agrees to hold Almar blameless and harmless to any claims of damages, cost, expenses resulting from any legal actions resulting from Almar using the supplied materials. We reserve the right to use products produced by Almar in advertising and display unless otherwise specified in writing.